Auckland Art Gallery Access Control Case Study – ZKTeco SpeedFace V4L Pro with Salesforce Integration

Project Overview

Tātaki Auckland Limited (Auckland Council’s economic & cultural agency) engaged NZTeco to transform access to the Members’ Lounge at Auckland Art Gallery Toi o Tāmaki. With more than 6 000 active members, the Gallery needed a secure, contact‑free system that could sync member data from Salesforce, issue time‑bound QR / barcodes, and grant entry with a single scan or face read.

Client Background & Governance

Auckland Art Gallery is owned and operated by Tātaki Auckland Unlimited (TAU), a council‑controlled organisation acting on behalf of Auckland Council ~ Source: Auckland Art Gallery.
TAU (formerly Auckland Unlimited) manages the city’s key cultural venues and is itself a substantive CCO of the Council ~ Source: Wikipedia.
This relationship ensures the Gallery meets public‑sector security requirements while delivering world‑class visitor experiences.

Challenges

Obsolete QR Hardware

The Gallery’s previous QR code scanner had become outdated and unsupported, prompting the need for a reliable, modern replacement.

Real-Time Member Data Sync

With over 6,000 members—and growing—Salesforce data needed to sync seamlessly with ZKBio CVSecurity for accurate access control via QR and barcodes.

Visual Feedback Requirement

The client wanted a device that could offer clear on-screen and LED feedback to confirm successful scans, improving the user experience at the lounge entrance.

Customisation for Future Growth

The device required custom configuration to support up to 12,000 members and a tailored on-screen interface that aligned with the venue’s user experience standards.

Solution Provided

The ZKTeco SpeedFace V4L Pro was selected to deliver seamless access control and meet all project requirements:

QR & Barcode Scanning – Enables fast, contactless entry using codes issued through Salesforce via API.
Visual Feedback – Custom LED indicators and a large screen provide members with immediate confirmation after a successful scan.
Real-Time API Sync – Integrated with ZKBio CVSecurity to pull live member data from Salesforce, including barcode/QR credentials and membership status.
Custom Configuration – Device capacity and performance were customised to support up to 12,000 members, with tailored on-screen messaging to match the Gallery's requirements.

Now, when a member’s details are updated or created in Salesforce, the system instantly pushes their barcode or QR access credentials to the ZKTeco SpeedFace V4L Pro device. Members simply scan their code at the entrance to the Members’ Lounge and receive instant visual confirmation. The system ensures that only current, eligible members can gain access.

Integration & Device Highlights

Fast 1D/2D QR and barcode recognition
Custom device support for 12,000+ users
Real-time API integration with ZKBio CVSecurity
Customised screen layout and feedback messaging
Installed at Auckland Art Gallery Members' Lounge entrance

ZKTeco SpeedFace V4L Pro Series biometric terminal showcasing advanced facial recognition and hybrid authentication options for access control and time attendance.

View the ZKTeco SpeedFace V4L Pro

Results& Benefits

Results & Benefits

Improved Member Experience

Guests now enjoy fast, contactless entry with clear visual confirmation, enhancing the premium feel of the lounge experience.

Automated Access Control

The live API connection between Salesforce and ZKTeco ensures access permissions are always current—no manual updates needed.

Future-Ready Infrastructure

System capacity was customised to support over 12,000 members, ensuring the platform can grow alongside the Gallery's needs.

Professional Look & Feel

The on-device interface was tailored to align with the Auckland Art Gallery’s brand, offering a polished and cohesive user experience.

WhyNZTeco?

Expertise in ZKTeco Solutions: Our experienced team leverages ZKTeco’s robust API and devices to deliver frictionless access control.
Customised Implementations: We tailor each integration to the client’s unique requirements, ensuring a fully optimised system.
Ongoing Support: Beyond initial installation, we provide training, maintenance, and upgrades to keep operations running smoothly.

Conclusion

This project is a strong example of how cultural institutions like Auckland Art Gallery Toi o Tāmaki—under the governance of Tātaki Auckland Limited, a Council-controlled organisation—can deliver smarter experiences for members while maintaining robust access control standards.

By combining a modern ZKTeco solution with deep software integration and thoughtful customisation, the Gallery has future-proofed its Members’ Lounge access in a way that’s efficient, elegant, and built for growth.

Looking for a similar solution?

If you’re interested in learning more about ZKTeco access control and how it can enhance your business, get in touch with our team today. We’ll help you design a secure, user-friendly system that streamlines operations and elevates the customer experience.